The conditions for replacement or return of
a car are very strict under the new regulation and those common issues here in China like brake
or steering failure are not covered. Only cars that suffer ‘serious quality problems’ within the first 30,000 kilometers and that are unable to be resolved within two repair visits, meet the conditions. In all the ‘Warranty’ cases, return and replacement would only account for a very small minority of them, the principal solution being maintenance at a 4S dealership. …

The full article content is only available to Luxury Insights China subscribers.